RIGHT OF WITHDRAWAL

The Customer has the right to withdraw within the 14 days following the date on which the order was placed, except for the products mentioned in article L.121-21-8 of the French Consumer Code.

The Customer may request FRENCHPRINCESS / EURL BAUMGARTNER INVESTISSEMENT to return or exchange of the Product(s).

The Products must be returned in their original packaging and in perfect condition within 14 days from the notice of withdrawal sent to FRENCHPRINCESS / EURL BAUMGARTNER INVESTISSEMENT by the Consumer. The direct delivery costs involved in sending back the Product will be at the Customer’s own expense.

All fees paid when placing the Order will be refunded in the 14 days following the Company’s receipt of the notice of withdrawal.

The refund will be made by the same method of payment as used for the purchase.

Return to the following address:

FRENCHPRINCESS / EURL BAUMGARTNER INVESTISSEMENT

Lieu-dit Chartrac

46140 LUZECH

France

If the item is not returned by the Customer within one week after acceptation of the return procedure by FRENCHPRINCESS / EURL BAUMGARTNER INVESTISSEMENT, the return is considered canceled and the Customer must keep the product.

The returned Product will be refunded within a maximum of fifteen (15) days of its receipt by FRENCHPRINCESS / EURL BAUMGARTNER INVESTISSEMENT by a credit of the amount to be reimbursed to the bank account of the Customer.

The return costs are to be borne by FRENCHPRINCESS / EURL BAUMGARTNER INVESTISSEMENT.

Upon non-compliance by the Customer of these conditions, notably of the conditions of return or exchange, FRENCHPRINCESS / EURL BAUMGARTNER INVESTISSEMENT will not proceed with the refund for the Products concerned.